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DDoS attack and downtime website
Yesterday we suffered a DDoS attack that rendered our services unreachable for a substantial amount of time.
The attack started just before 15:00h and as a result, a large part of our services were no longer accessible via the Internet. Trading via BL3P was therefore not possible.
Since our employees mostly work from home and were also cut off, it was
very difficult for our customer support to help you remotely. In
addition, we could also not be reached by phone due to the DDoS attack. We would like to underline that this has in no way affected the balances on BL3P as it mainly caused network problems and does not affect wallets or other information.
We understand that you were seriously inconvenienced by this and that
it is even more unpleasant since you have not been able to contact us.
We deeply regret this.
Unfortunately, it is impossible to completely prevent inconvenience
caused by a DDoS attack of this scale but you can assume that we will do
everything we can to minimise the impact in the future.