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Additional verification measures
Starting today Bitonic has (under protest) added an additional
verification measure regarding Bitcoin addresses. The Dutch Central Bank
(DNB) has effectively forced us to do so in reference to the Sanction
Act. The article in which DNB published their set requirements can be
found here.
We
have repeatedly pleaded DNB to drop this requirement as we find this
measure to be ineffective and disproportionate. Unfortunately this has
had no effect. The Netherlands is currently the only country in Europe
where this far-reaching measure is demanded.
What does this mean for me as a customer?
From
now on, we are required to ask additional details such as the purpose
with which you intend to purchase Bitcoins and what kind of wallet you
use. Furthermore, we are obligated to verify that you are the legitimate
owner of the given bitcoin address by requesting you to upload a
screenshot from your wallet, or by signing a message.
Complaints
We
understand that these additional measures cause nuisance for our
customers and we do not agree with the measures ourselves. Therefore we
offer the opportunity to formally object to these additional measures
and the registration of this data. We will soon release a custom form
intended specifically for this purpose. For the time being, you are
invited to send complaints to privacy@bitonic.nl.